{"id":25532,"date":"2024-03-06T05:40:37","date_gmt":"2024-03-06T04:40:37","guid":{"rendered":"https:\/\/houno.com\/faq\/boutique-faq\/"},"modified":"2024-04-26T10:35:08","modified_gmt":"2024-04-26T08:35:08","slug":"boutique-faq","status":"publish","type":"page","link":"https:\/\/houno.com\/fr\/faq\/boutique-faq\/","title":{"rendered":"Boutique FAQ"},"content":{"rendered":"\r\n<section class=\"mtt-accordion\">\r\n    <div class=\"mtt-accordion__inner\">\r\n        <div class=\"mtt-accordion__wrap page_container\">\r\n\r\n            \r\n            <div class=\"mtt-accordion__accordions\">\r\n                                            <\/div>\r\n\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\n\n\r\n<section class=\"mtt-accordion spacing_top_120 spacing-classes-added\">\r\n    <div class=\"mtt-accordion__inner\">\r\n        <div class=\"mtt-accordion__wrap page_container\">\r\n\r\n                            <h1 class=\"mtt-accordion__title\">Boutique en ligne<\/h1>\r\n            \r\n            <div class=\"mtt-accordion__accordions\">\r\n                                                            <div class=\"mtt-accordion__accordion\">\r\n\r\n                            <div class=\"mtt-accordion__accordion-title\">\r\n                                <p>Dois-je cr\u00e9er un compte pour acheter des accessoires ?<\/p>\r\n                            <\/div>\r\n\r\n                            <div class=\"mtt-accordion__accordion-content\">\r\n                                <div class=\"mtt-accordion__accordion-content-inner\">\r\n                                    <p>Oui, vous devez cr\u00e9er un compte pour passer une commande sur notre boutique en ligne. C&rsquo;est simple et cela ne prend que quelques minutes.<\/p>\n<p>Contactez HOUN\u00d6 si vous avez besoin d&rsquo;aide.<\/p>\n                                <\/div>\r\n                            <\/div>\r\n\r\n                        <\/div>\r\n                                            <div class=\"mtt-accordion__accordion\">\r\n\r\n                            <div class=\"mtt-accordion__accordion-title\">\r\n                                <p>Quand ma commande sera-t-elle exp\u00e9di\u00e9e ?<\/p>\r\n                            <\/div>\r\n\r\n                            <div class=\"mtt-accordion__accordion-content\">\r\n                                <div class=\"mtt-accordion__accordion-content-inner\">\r\n                                    <p>Si vous passez une commande avant 12h00, nous ferons de notre mieux pour l&#8217;emballer et l&rsquo;exp\u00e9dier le jour m\u00eame. Si la commande est pass\u00e9e pendant les vacances ou le week-end, elle sera exp\u00e9di\u00e9e le jour ouvrable suivant.<br \/>\nToutes les commandes sont exp\u00e9di\u00e9es depuis notre entrep\u00f4t de Randers, au Danemark.<\/p>\n                                <\/div>\r\n                            <\/div>\r\n\r\n                        <\/div>\r\n                                            <div class=\"mtt-accordion__accordion\">\r\n\r\n                            <div class=\"mtt-accordion__accordion-title\">\r\n                                <p>Quelle est votre politique de retour ?<\/p>\r\n                            <\/div>\r\n\r\n                            <div class=\"mtt-accordion__accordion-content\">\r\n                                <div class=\"mtt-accordion__accordion-content-inner\">\r\n                                    <p>Tous les achats effectu\u00e9s sur HOUNO.com sont d\u00e9finitifs. Cela signifie que vous ne pouvez pas retourner les articles achet\u00e9s sur HOUNO.com, sauf si l&rsquo;article achet\u00e9 pr\u00e9sente des d\u00e9fauts.<\/p>\n                                <\/div>\r\n                            <\/div>\r\n\r\n                        <\/div>\r\n                                            <div class=\"mtt-accordion__accordion\">\r\n\r\n                            <div class=\"mtt-accordion__accordion-title\">\r\n                                <p>Puis-je acheter des accessoires pour un usage priv\u00e9 ?<\/p>\r\n                            <\/div>\r\n\r\n                            <div class=\"mtt-accordion__accordion-content\">\r\n                                <div class=\"mtt-accordion__accordion-content-inner\">\r\n                                    <p>Tout achat \u00e0 des fins priv\u00e9es doit \u00eatre effectu\u00e9 par l&rsquo;interm\u00e9diaire d&rsquo;un revendeur. L&rsquo;achat d&rsquo;accessoires sur HOUNO.com n&rsquo;est possible que pour les entreprises enregistr\u00e9es disposant d&rsquo;un num\u00e9ro de TVA valide.<\/p>\n                                <\/div>\r\n                            <\/div>\r\n\r\n                        <\/div>\r\n                                                                <\/div>\r\n\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\n\n<div class=\"wp-text-block page_container styled-text\"><div class=\"wp-text-block__inner\">\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div>\n\n<div class=\"wp-text-block page_container styled-text\"><div class=\"wp-text-block__inner\">\n<h2 class=\"wp-block-heading\" id=\"h-autres-faq\">Autres FAQ<\/h2>\n<\/div><\/div>\n\n<div class=\"style light_blue\">\r\n<section class=\"mtt-support-boxes spacing_top_56 spacing_bottom_184 spacing-classes-added\">\r\n    <div class=\"mtt-support-boxes__inner page_container\">\r\n        <div class=\"mtt-support-boxes__wrap\">\r\n                                                <div class=\"mtt-support-boxes__box background_element\">\r\n\r\n                                                    <div class=\"mtt-support-boxes__box-icon\">\r\n                                <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/houno.com\/wp-content\/uploads\/2021\/08\/Detergent_istock_black-1-e1628681428292.png\" class=\"attachment-170x100x size-170x100x\" alt=\"\" \/>                            <\/div>\r\n                        \r\n                        <div class=\"mtt-support-boxes__box-title\">\r\n                                                            D\u00e9tergents                                                    <\/div>\r\n\r\n                        <div class=\"mtt-support-boxes__box-text\">\r\n                                                    <\/div>\r\n\r\n                        <div class=\"mtt-support-boxes__button border_element\">\r\n\t                        \t\t                            <a href=\"https:\/\/houno.com\/fr\/faq\/faq-sur-les-detergents\/\" class=\"button dash\">\r\n\t\t\t                            FAQ sur les d\u00e9tergents\t\t                            <\/a>\r\n\t\t                                                    <\/div>\r\n\r\n                    <\/div>\r\n                                    <div class=\"mtt-support-boxes__box background_element\">\r\n\r\n                                                    <div class=\"mtt-support-boxes__box-icon\">\r\n                                <img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/houno.com\/wp-content\/uploads\/2021\/08\/outline_water_drop_black_24dp.png\" class=\"attachment-170x100x size-170x100x\" alt=\"\" \/>                            <\/div>\r\n                        \r\n                        <div class=\"mtt-support-boxes__box-title\">\r\n                                                            Traitement de l&rsquo;eau                                                    <\/div>\r\n\r\n                        <div class=\"mtt-support-boxes__box-text\">\r\n                                                    <\/div>\r\n\r\n                        <div class=\"mtt-support-boxes__button border_element\">\r\n\t                        \t\t                            <a href=\"https:\/\/houno.com\/fr\/faq\/faq-traitement-de-leau\/\" class=\"button dash\">\r\n\t\t\t                            FAQ traitement de l&rsquo;eau\t\t                            <\/a>\r\n\t\t                                                    <\/div>\r\n\r\n                    <\/div>\r\n                                    <div class=\"mtt-support-boxes__box background_element\">\r\n\r\n                                                    <div class=\"mtt-support-boxes__box-icon\">\r\n                                <img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/houno.com\/wp-content\/uploads\/2021\/08\/outline_view_headline_black_24dp.png\" class=\"attachment-170x100x size-170x100x\" alt=\"\" \/>                            <\/div>\r\n                        \r\n                        <div class=\"mtt-support-boxes__box-title\">\r\n                                                            Grilles, plats et plaques                                                    <\/div>\r\n\r\n                        <div class=\"mtt-support-boxes__box-text\">\r\n                                                    <\/div>\r\n\r\n                        <div class=\"mtt-support-boxes__button border_element\">\r\n\t                        \t\t                            <a href=\"https:\/\/houno.com\/fr\/faq\/faq-grilles-plateaux-et-feuilles\/\" class=\"button dash\">\r\n\t\t\t                            FAQ Grilles, plateaux et feuilles\t\t                            <\/a>\r\n\t\t                                                    <\/div>\r\n\r\n                    <\/div>\r\n                                    <div class=\"mtt-support-boxes__box background_element\">\r\n\r\n                                                    <div class=\"mtt-support-boxes__box-icon\">\r\n                                <img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/houno.com\/wp-content\/uploads\/2021\/06\/outline_record_voice_over_black_24dp.png\" class=\"attachment-170x100x size-170x100x\" alt=\"\" \/>                            <\/div>\r\n                        \r\n                        <div class=\"mtt-support-boxes__box-title\">\r\n                                                            Support technique                                                    <\/div>\r\n\r\n                        <div class=\"mtt-support-boxes__box-text\">\r\n                                                    <\/div>\r\n\r\n                        <div class=\"mtt-support-boxes__button border_element\">\r\n\t                        \t\t                            <a href=\"https:\/\/houno.com\/fr\/faq\/faq-support-technique\/\" class=\"button dash\">\r\n\t\t\t                            FAQ support technique\t\t                            <\/a>\r\n\t\t                                                    <\/div>\r\n\r\n                    <\/div>\r\n                                        \r\n        <\/div>\r\n    <\/div>\r\n<\/section><\/div>","protected":false},"excerpt":{"rendered":"<p>Autres FAQ<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":24844,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"1111,1120,1103,26078,24522,24558","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-25532","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>FAQ boutique en ligne | Obtenir toutes les r\u00e9ponses \u00e0 vos questions | HOUN\u00d6<\/title>\n<meta name=\"robots\" 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