{"id":5654,"date":"2021-04-22T10:57:30","date_gmt":"2021-04-22T08:57:30","guid":{"rendered":"https:\/\/houno.com\/da.flamingo.ws\/?page_id=5654"},"modified":"2025-06-30T13:08:06","modified_gmt":"2025-06-30T11:08:06","slug":"faq","status":"publish","type":"page","link":"https:\/\/houno.com\/en\/support\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wp-text-block page_container styled-text\"><div class=\"wp-text-block__inner\">\n<p>FAQ<\/p>\n<\/div><\/div>\n\n<div class=\"wp-text-block page_container styled-text\"><div class=\"wp-text-block__inner\">\n<h1 class=\"wp-block-heading\" id=\"h-how-can-we-help\">How can we help?<\/h1>\n<\/div><\/div>\n\n<div class=\"wp-text-block page_container styled-text\"><div class=\"wp-text-block__inner\">\n<p>Browse through the topics below to find the answers you\u2019re looking for. <br>Just click on the boxes and you will quickly get the answer you need.<\/p>\n<\/div><\/div>\n\n<div class=\"style light_sand\">\r\n<section class=\"mtt-support-boxes spacing_top_56 spacing-classes-added\">\r\n    <div class=\"mtt-support-boxes__inner page_container\">\r\n        <div class=\"mtt-support-boxes__wrap\">\r\n                                                <div class=\"mtt-support-boxes__box background_element\">\r\n\r\n                                                    <div class=\"mtt-support-boxes__box-icon\">\r\n                                <img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/houno.com\/wp-content\/uploads\/2021\/06\/outline_record_voice_over_black_24dp.png\" class=\"attachment-170x100x size-170x100x\" alt=\"\" \/>                            <\/div>\r\n                        \r\n                        <div class=\"mtt-support-boxes__box-title\">\r\n                                                            Technical support                                                    <\/div>\r\n\r\n                        <div class=\"mtt-support-boxes__box-text\">\r\n                                                    <\/div>\r\n\r\n                        <div class=\"mtt-support-boxes__button border_element\">\r\n\t                        \t\t                            <a href=\"https:\/\/houno.com\/en\/faq-main-page\/faq-tech-support\/\" class=\"button dash\">\r\n\t\t\t                            FAQ Tech support\t\t                            <\/a>\r\n\t\t                                                    <\/div>\r\n\r\n                    <\/div>\r\n                                    <div class=\"mtt-support-boxes__box background_element\">\r\n\r\n                                                    <div class=\"mtt-support-boxes__box-icon\">\r\n                                <img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/houno.com\/wp-content\/uploads\/2021\/08\/outline_construction_black_24dp-1.png\" class=\"attachment-170x100x size-170x100x\" alt=\"\" \/>                            <\/div>\r\n                        \r\n                        <div class=\"mtt-support-boxes__box-title\">\r\n                                                            Spare parts                                                    <\/div>\r\n\r\n                        <div class=\"mtt-support-boxes__box-text\">\r\n                                                    <\/div>\r\n\r\n                        <div class=\"mtt-support-boxes__button border_element\">\r\n\t                        \t\t                            <a href=\"https:\/\/houno.com\/en\/faq-main-page\/faq-spare-parts\/#FAQ-sparepart\" class=\"button dash\">\r\n\t\t\t                            FAQ Spare parts\t\t                            <\/a>\r\n\t\t                                                    <\/div>\r\n\r\n                    <\/div>\r\n                                    <div class=\"mtt-support-boxes__box background_element\">\r\n\r\n                                                    <div class=\"mtt-support-boxes__box-icon\">\r\n                                <img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/houno.com\/wp-content\/uploads\/2021\/08\/outline_support_black_24dp-2.png\" class=\"attachment-170x100x size-170x100x\" alt=\"\" \/>                            <\/div>\r\n                        \r\n                        <div class=\"mtt-support-boxes__box-title\">\r\n                                                            Warranty                                                    <\/div>\r\n\r\n                        <div class=\"mtt-support-boxes__box-text\">\r\n                                                    <\/div>\r\n\r\n                        <div class=\"mtt-support-boxes__button border_element\">\r\n\t                        \t\t                            <a href=\"https:\/\/houno.com\/en\/contact\/\" class=\"button dash\">\r\n\t\t\t                            Contact us\t\t                            <\/a>\r\n\t\t                                                    <\/div>\r\n\r\n                    <\/div>\r\n                                        \r\n        <\/div>\r\n    <\/div>\r\n<\/section><\/div>\n\n<div class=\"style light_sand\">\r\n<section class=\"mtt-support-boxes\">\r\n    <div class=\"mtt-support-boxes__inner page_container\">\r\n        <div class=\"mtt-support-boxes__wrap\">\r\n                                                <div class=\"mtt-support-boxes__box background_element\">\r\n\r\n                                                    <div class=\"mtt-support-boxes__box-icon\">\r\n                                <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"43\" src=\"https:\/\/houno.com\/wp-content\/uploads\/2021\/08\/oven-icon_TMI_fritlagt-50px-ok.png\" class=\"attachment-170x100x size-170x100x\" alt=\"\" \/>                            <\/div>\r\n                        \r\n                        <div class=\"mtt-support-boxes__box-title\">\r\n                                                            HOUN\u00d6 ovens                                                    <\/div>\r\n\r\n                        <div class=\"mtt-support-boxes__box-text\">\r\n                                                    <\/div>\r\n\r\n                        <div class=\"mtt-support-boxes__button border_element\">\r\n\t                        \t\t                            <a href=\"https:\/\/houno.com\/en\/products\/#FAQ_combi-oven\" class=\"button dash\" target=\"_blank\">\r\n\t\t\t                            FAQ HOUN\u00d6 ovens\t\t                            <\/a>\r\n\t\t                                                    <\/div>\r\n\r\n                    <\/div>\r\n                                    <div class=\"mtt-support-boxes__box background_element\">\r\n\r\n                                                    <div class=\"mtt-support-boxes__box-icon\">\r\n                                <img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/houno.com\/wp-content\/uploads\/2021\/08\/outline_shopping_cart_black_24dp-e1628579976648.png\" class=\"attachment-170x100x size-170x100x\" alt=\"\" \/>                            <\/div>\r\n                        \r\n                        <div class=\"mtt-support-boxes__box-title\">\r\n                                                            Shop online                                                    <\/div>\r\n\r\n                        <div class=\"mtt-support-boxes__box-text\">\r\n                                                    <\/div>\r\n\r\n                        <div class=\"mtt-support-boxes__button border_element\">\r\n\t                        \t\t                            <a href=\"https:\/\/houno.com\/en\/accessories\/#FAQ_webshop\" class=\"button dash\" target=\"_blank\">\r\n\t\t\t                            FAQ Shop online\t\t                            <\/a>\r\n\t\t                                                    <\/div>\r\n\r\n                    <\/div>\r\n                                    <div class=\"mtt-support-boxes__box background_element\">\r\n\r\n                                                    <div class=\"mtt-support-boxes__box-icon\">\r\n                                <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"59\" src=\"https:\/\/houno.com\/wp-content\/uploads\/2021\/08\/Water_black-e1628508190206.png\" class=\"attachment-170x100x size-170x100x\" alt=\"\" \/>                            <\/div>\r\n                        \r\n                        <div class=\"mtt-support-boxes__box-title\">\r\n                                                            Invoq CareCycle                                                    <\/div>\r\n\r\n                        <div class=\"mtt-support-boxes__box-text\">\r\n                                                    <\/div>\r\n\r\n                        <div class=\"mtt-support-boxes__button border_element\">\r\n\t                        \t\t                            <a href=\"https:\/\/houno.com\/en\/accessories\/care-products-for-houno-invoq-ovens\/#FAQ_CareCycle\" class=\"button dash\" target=\"_blank\">\r\n\t\t\t                            FAQ Invoq CareCycle tablets\t\t                            <\/a>\r\n\t\t                                                    <\/div>\r\n\r\n                    <\/div>\r\n                                        \r\n        <\/div>\r\n    <\/div>\r\n<\/section><\/div>\n\n<div class=\"style light_sand\">\r\n<section class=\"mtt-support-boxes\">\r\n    <div class=\"mtt-support-boxes__inner page_container\">\r\n        <div class=\"mtt-support-boxes__wrap\">\r\n                                                <div class=\"mtt-support-boxes__box background_element\">\r\n\r\n                                                    <div class=\"mtt-support-boxes__box-icon\">\r\n                                <img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/houno.com\/wp-content\/uploads\/2021\/08\/Detergent_istock_black-1-e1628681428292.png\" class=\"attachment-170x100x size-170x100x\" alt=\"\" \/>                            <\/div>\r\n                        \r\n                        <div class=\"mtt-support-boxes__box-title\">\r\n                                                            Detergents                                                    <\/div>\r\n\r\n                        <div class=\"mtt-support-boxes__box-text\">\r\n                                                    <\/div>\r\n\r\n                        <div class=\"mtt-support-boxes__button border_element\">\r\n\t                        \t\t                            <a href=\"https:\/\/houno.com\/en\/accessories\/care-products-for-houno-invoq-ovens\/#FAQ_Protect-detergents\" class=\"button dash\">\r\n\t\t\t                            FAQ Liquid detergents\t\t                            <\/a>\r\n\t\t                                                    <\/div>\r\n\r\n                    <\/div>\r\n                                    <div class=\"mtt-support-boxes__box background_element\">\r\n\r\n                                                    <div class=\"mtt-support-boxes__box-icon\">\r\n                                <img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/houno.com\/wp-content\/uploads\/2021\/08\/outline_water_drop_black_24dp.png\" class=\"attachment-170x100x size-170x100x\" alt=\"\" \/>                            <\/div>\r\n                        \r\n                        <div class=\"mtt-support-boxes__box-title\">\r\n                                                            Water treatment                                                    <\/div>\r\n\r\n                        <div class=\"mtt-support-boxes__box-text\">\r\n                                                    <\/div>\r\n\r\n                        <div class=\"mtt-support-boxes__button border_element\">\r\n\t                        \t\t                            <a href=\"https:\/\/houno.com\/en\/accessories\/care-products-for-houno-invoq-ovens\/#FAQ_HydroShield\" class=\"button dash\" target=\"_blank\">\r\n\t\t\t                            FAQ water treatment\t\t                            <\/a>\r\n\t\t                                                    <\/div>\r\n\r\n                    <\/div>\r\n                                    <div class=\"mtt-support-boxes__box background_element\">\r\n\r\n                                                    <div class=\"mtt-support-boxes__box-icon\">\r\n                                <img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/houno.com\/wp-content\/uploads\/2021\/08\/outline_view_headline_black_24dp.png\" class=\"attachment-170x100x size-170x100x\" alt=\"\" \/>                            <\/div>\r\n                        \r\n                        <div class=\"mtt-support-boxes__box-title\">\r\n                                                            Grills, trays and sheets                                                    <\/div>\r\n\r\n                        <div class=\"mtt-support-boxes__box-text\">\r\n                                                    <\/div>\r\n\r\n                        <div class=\"mtt-support-boxes__button border_element\">\r\n\t                        \t\t                            <a href=\"https:\/\/houno.com\/en\/accessories\/trays-and-grills-accessories-for-houno-invoq-oven\/#FAQ_grills-trays-sheets\" class=\"button dash\" target=\"_blank\">\r\n\t\t\t                            FAQ grills, trays and sheets\t\t                            <\/a>\r\n\t\t                                                    <\/div>\r\n\r\n                    <\/div>\r\n                                        \r\n        <\/div>\r\n    <\/div>\r\n<\/section><\/div>\n\n\n<section class=\"wp-block-morningtrain-separator mtt-separator undefined spacing_top_56 spacing_bottom_56\"><div class=\"mtt-separator__border page_container\"><\/div><\/section>\n\n\n<div class=\"wp-text-block page_container styled-text\"><div class=\"wp-text-block__inner\">\n<h2 class=\"wp-block-heading\" id=\"h-still-got-questions\">Still got questions?<\/h2>\n<\/div><\/div>\n\n<div class=\"wp-text-block page_container styled-text\"><div class=\"wp-text-block__inner\">\n<p>&#8230;. Or maybe you did not find what you were looking for?<br><br><strong>Contact us<\/strong> <br>houno@houno.com<br>+45 8711 4711<\/p>\n<\/div><\/div>\n\n<div class=\"wp-text-block page_container styled-text\"><div class=\"wp-text-block__inner\">\n<p><\/p>\n<\/div><\/div>\n\n<div class=\"wp-text-block page_container styled-text\"><div class=\"wp-text-block__inner\">\n<p><\/p>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>FAQ How can we help? Browse through the topics below to find the answers you\u2019re looking for. Just click on the boxes and you will quickly get the answer you need. Still got questions? &#8230;. Or maybe you did not find what you were looking for? Contact us houno@houno.com+45 8711 4711<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":798,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"193,1120,1124,1103,1115,1130","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-5654","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>FAQ | Get the answers you need | HOUN\u00d6<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/houno.com\/en\/support\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\" \/>\n<meta property=\"og:description\" content=\"FAQ How can we help? 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Contact us houno@houno.com+45 8711 4711\" \/>\n<meta property=\"og:url\" content=\"https:\/\/houno.com\/en\/support\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"HOUN\u00d6\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/hounocombi\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-30T11:08:06+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/houno.com\\\/en\\\/support\\\/faq\\\/\",\"url\":\"https:\\\/\\\/houno.com\\\/en\\\/support\\\/faq\\\/\",\"name\":\"FAQ | Get the answers you need | HOUN\u00d6\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/houno.com\\\/en\\\/#website\"},\"datePublished\":\"2021-04-22T08:57:30+00:00\",\"dateModified\":\"2025-06-30T11:08:06+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/houno.com\\\/en\\\/support\\\/faq\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/houno.com\\\/en\\\/support\\\/faq\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/houno.com\\\/en\\\/support\\\/faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/houno.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\",\"item\":\"https:\\\/\\\/houno.com\\\/en\\\/support\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/houno.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/houno.com\\\/en\\\/\",\"name\":\"HOUN\u00d6\",\"description\":\"Premium commercial combi and bake ovens manufacturer aims for making service simple, smart and efficient\",\"publisher\":{\"@id\":\"https:\\\/\\\/houno.com\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/houno.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/houno.com\\\/en\\\/#organization\",\"name\":\"HOUN\u00d6\",\"url\":\"https:\\\/\\\/houno.com\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/houno.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/houno.com\\\/wp-content\\\/uploads\\\/2021\\\/08\\\/cropped-Houno\u00a6e_id_logo-black-e1634730012288.png\",\"contentUrl\":\"https:\\\/\\\/houno.com\\\/wp-content\\\/uploads\\\/2021\\\/08\\\/cropped-Houno\u00a6e_id_logo-black-e1634730012288.png\",\"width\":250,\"height\":59,\"caption\":\"HOUN\u00d6\"},\"image\":{\"@id\":\"https:\\\/\\\/houno.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/hounocombi\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/houno\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"FAQ | Get the answers you need | HOUN\u00d6","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/houno.com\/en\/support\/faq\/","og_locale":"en_US","og_type":"article","og_title":"FAQ","og_description":"FAQ How can we help? 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