{"id":34863,"date":"2025-09-23T11:55:18","date_gmt":"2025-09-23T09:55:18","guid":{"rendered":"https:\/\/houno.com\/?page_id=34863"},"modified":"2026-03-01T22:48:47","modified_gmt":"2026-03-01T21:48:47","slug":"warranty-form","status":"publish","type":"page","link":"https:\/\/houno.com\/en\/warranty-form\/","title":{"rendered":"Warranty Claim form &#8211; Invoq ovens"},"content":{"rendered":"\n<div class=\"wp-block-columns has-light-sand-background-color has-background is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-text-block page_container styled-text\"><div class=\"wp-text-block__inner\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-houno-invoq-oven-warranty-form\">HOUN\u00d6 Invoq oven warranty form<\/h2>\n<\/div><\/div>\n\n<div class=\"wp-text-block page_container styled-text\"><div class=\"wp-text-block__inner\">\n<p class=\"has-text-align-center\">Warranty claims for HOUN\u00d6 Visual Cooking or CombiSlim ovens, please <a href=\"https:\/\/houno.com\/download\/23746\/\" target=\"_blank\">download the form here<\/a>. <br> Fill it out and send it to <a href=\"mailto:techsupport@huono.com\">our Technical Support Team<\/a>.<\/p>\n<\/div><\/div>\n\n\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f35597-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"35597\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/34863#wpcf7-f35597-o1\" method=\"post\" class=\"wpcf7-form init c1a9feb89f13 cmatic-conn cmatic-aud-13 cmatic-mapd0-0 cmatic-v097802 cmatic-sent-0 cmatic-total-150\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"35597\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f35597-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_uacf7_hidden_conditional_fields\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"wpcf7-turnstile cf-turnstile\" data-sitekey=\"0x4AAAAAAB4NPp8uFQd63BMp\" data-response-field-name=\"_wpcf7_turnstile_response\"><\/div>\n\n<div class=\"uacf7-form-wrapper-container uacf7-form-35597  \"><!-- Claim meta -->\n    <div class=\"uacf7-row\">\n        <div class=\"uacf7-col-4\">\n            <div class=\"input-wrap float-label\">\n                <label>What type of this warranty claim? <\/label>\n                <span class=\"wpcf7-form-control-wrap\" data-name=\"select-sparepart-oven\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"select-sparepart-oven\"><option value=\"Cost sparepart\">Cost sparepart<\/option><option value=\"Oven\">Oven<\/option><\/select><\/span>\n                <input class=\"wpcf7-form-control wpcf7-hidden\" value=\"\" type=\"hidden\" name=\"claim_number\" \/>\n                <input class=\"wpcf7-form-control wpcf7-hidden\" value=\"\" type=\"hidden\" name=\"claim_date\" \/>\n            <\/div>\n        <\/div>\n    <\/div>\n\n     <!-- Main 3-column section -->\n    <div class=\"uacf7-row\">\n        <!-- Oven Information -->\n        <div class=\"uacf7-col-4\">\n            <h5>Oven Information<\/h5>\n\n            <div class=\"input-wrap float-label\">\n                <span class=\"wpcf7-form-control-wrap\" data-name=\"oven_serial_number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"oven_serial_number\" \/><\/span>\n                <label for=\"claim_number\">Oven serial number<\/label>\n            <\/div>\n\n            <div class=\"input-wrap float-label\">\n                <span class=\"wpcf7-form-control-wrap\" data-name=\"model\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"model\" \/><\/span>\n                <label for=\"model\">Model<\/label>\n            <\/div>\n\n            <div class=\"input-wrap float-label\">\n                <span class=\"wpcf7-form-control-wrap\" data-name=\"size\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"size\" \/><\/span>\n                <label for=\"size\">Size<\/label>\n            <\/div>\n\n            <div class=\"input-wrap float-label\">\n                <span class=\"wpcf7-form-control-wrap\" data-name=\"software\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"software\" \/><\/span>\n                <label for=\"software_version\">Software version<\/label>\n            <\/div>\n\n            <div class=\"input-wrap float-label\">\n                <span class=\"wpcf7-form-control-wrap\" data-name=\"installation-date\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-date\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"installation-date\" \/><\/span>\n                <label for=\"oven_installation_date\">Oven installation date (dd\/mm\/yyyy)<\/label>\n            <\/div>\n\n            <div class=\"input-wrap float-label\">\n                <span class=\"wpcf7-form-control-wrap\" data-name=\"water_filter\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"water_filter\" \/><\/span>\n                <label for=\"water_filter\">Water filter brand and size<\/label>\n            <\/div>\n\n            <div class=\"input-wrap float-label\">\n                <span class=\"wpcf7-form-control-wrap\" data-name=\"cleaning\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"cleaning\" \/><\/span>\n                <label for=\"cleaning_product\">Cleaning product, brand and name<\/label>\n            <\/div>\n        <\/div>\n\n         <!-- Dealer \/ Service Partner -->\n        <div class=\"uacf7-col-4\">  \n                <h5>Dealer\/Service Partner<\/h5>\n                <div class=\"input-wrap float-label\">\n                    <span class=\"wpcf7-form-control-wrap\" data-name=\"dealer\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"dealer\" \/><\/span>\n                    <label for=\"dealer_name\">Name of service partner<\/label>\n                <\/div>\n\n                <div class=\"input-wrap float-label\">\n                    <span class=\"wpcf7-form-control-wrap\" data-name=\"phone_number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"phone_number\" \/><\/span>\n                    <label for=\"phone_number\">Phone number<\/label>\n                <\/div>\n\n                <div class=\"input-wrap float-label\">\n                    <span class=\"wpcf7-form-control-wrap\" data-name=\"tech_name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"tech_name\" \/><\/span>\n                    <label for=\"tech_name\">Technician name<\/label>\n                <\/div>\n                <div class=\"input-wrap float-label\">\n                    <span class=\"wpcf7-form-control-wrap\" data-name=\"job_reference\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"job_reference\" \/><\/span>\n                    <label for=\"job_reference\">Job reference<\/label>\n                <\/div>\n        <\/div>\n\n            <!-- Oven Owner -->\n            <div class=\"uacf7-col-4\">\n                <h5>Oven Owner<\/h5>\n\n                <div class=\"input-wrap float-label\">\n                    <span class=\"wpcf7-form-control-wrap\" data-name=\"customer\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"customer\" \/><\/span>\n                    <label for=\"customer_name\">Customer name<\/label>\n                <\/div>\n\n                <div class=\"input-wrap float-label\">\n                    <span class=\"wpcf7-form-control-wrap\" data-name=\"address\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"address\" \/><\/span>\n                    <label for=\"address\">Address<\/label>\n                <\/div>\n\n                <div class=\"input-wrap float-label\">\n                    <span class=\"wpcf7-form-control-wrap\" data-name=\"citytown\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"citytown\" \/><\/span>\n                    <label for=\"citytown\">City\/Town<\/label>\n                <\/div>\n\n                <div class=\"input-wrap float-label\">\n                    <span class=\"wpcf7-form-control-wrap\" data-name=\"postal\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"postal\" \/><\/span>\n                    <label for=\"postal_code\">Postal code<\/label>\n                <\/div>\n\n                <div class=\"input-wrap float-label\">\n                    <span class=\"wpcf7-form-control-wrap\" data-name=\"country\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"country\" \/><\/span>\n                    <label for=\"country\">Country<\/label>\n                <\/div>\n            <\/div>\n    <\/div>\n\n    <!-- Issue and action description -->\n    <div class=\"uacf7-row\">\n        <div class=\"uacf7-col-6\">\n            <h5>Issue Description<\/h5>\n            <div class=\"input-wrap float-label\">\n                <span class=\"wpcf7-form-control-wrap\" data-name=\"description\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"description\"><\/textarea><\/span>\n                <label for=\"description\">Describe the issues you have experienced with HOUN\u00d6 Invoq ovens here<\/label>\n            <\/div>\n        <\/div>\n        <div class=\"uacf7-col-6\">\n            <h5>Action Taken<\/h5>\n            <div class=\"input-wrap float-label\">\n                <span class=\"wpcf7-form-control-wrap\" data-name=\"action\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"action\"><\/textarea><\/span>\n                <label for=\"action\">Describe the actions you have taken to address the issues<\/label>\n            <\/div>\n        <\/div>\n    <\/div>\n\n    <!-- information submit and attachments upload -->\n    <div class=\"uacf7-row\">\n         <!-- LEFT: Part description -->\n        <div class=\"uacf7-col-6\">\n                <h5>Part description<\/h5>\n                <p>Please add the spare parts that need to be replaced or fixed<\/p>\n\n            <div data-item-list\n                 data-item-store=\"part-description\"\n                 data-item-store-pretty=\"part-description-pretty\">\n\n                <div class=\"uacf7-row\">\n                    <div class=\"uacf7-col-6\">\n                        <div class=\"input-wrap float-label\" data-item-field=\"Part number\">\n                            <span class=\"wpcf7-form-control-wrap\" data-name=\"part_number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"part_number\" \/><\/span>\n                            <label for=\"part_number\">Part number<\/label>\n                        <\/div>\n                    <\/div>\n                    <div class=\"uacf7-col-6\">\n                        <div class=\"input-wrap float-label\" data-item-field=\"Part description\">\n                            <span class=\"wpcf7-form-control-wrap\" data-name=\"parts_description\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"parts_description\" \/><\/span>\n                            <label for=\"parts_description\">Part description<\/label>\n                        <\/div>\n                    <\/div>\n                <\/div>\n\n                <div class=\"item-list-actions\">\n                    <button type=\"button\" data-item-add>\n                        <i class=\"dashicons dashicons-insert\"><\/i> Add order\n                    <\/button>\n                    <button type=\"button\" data-item-clear>\n                        <i class=\"dashicons dashicons-trash\"><\/i> Clear all\n                    <\/button>\n                <\/div>\n\n            <!-- Preview (JS renders rows here) -->\n            <div data-item-preview data-item-empty-msg=\"No items added yet.\"><\/div>\n\n            <!-- Hidden store textareas \u2014 your-message is required so CF7 blocks submit when no items -->\n            <span class=\"wpcf7-form-control-wrap\" data-name=\"part-description\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea hidden\" aria-invalid=\"false\" name=\"part-description\"><\/textarea><\/span>\n            <span class=\"wpcf7-form-control-wrap\" data-name=\"part-description-pretty\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea hidden\" aria-invalid=\"false\" name=\"part-description-pretty\"><\/textarea><\/span>\n\n            <\/div>\n        <\/div>\n\n        <!-- RIGHT: Attachments -->\n        <div class=\"uacf7-col-6\">\n            <h5>Attachments<\/h5>\n            <p>Please upload any relevant documents \n                <br \/> (e.g. invoice, service report, error photos, file upload limited to 5MB each up to 5 attachments).\n            <\/p>\n            <div class=\"input-wrap float-label\">\n                <span class=\"wpcf7-form-control-wrap\" data-name=\"wt-upload-attachement\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-drag-n-drop-file d-none wt-drag-drop\" aria-invalid=\"false\" type=\"file\" multiple=\"multiple\" data-name=\"wt-upload-attachement\" data-limit=\"24971520\" data-min=\"1\" data-max=\"5\" data-id=\"35597\" data-version=\"free version 1.3.9.6\" accept=\".\" \/><\/span>\n            <\/div>\n        <\/div>\n    <\/div>\n\n    <!-- sender information -->\n    <div class=\"uacf7-row\">\n        <div class=\"uacf7-col-12\">\n            <h5>Sender information<\/h5>\n            <p>Please provide your contact information so that we can get back to you regarding this claim.<\/p>\n        <\/div>\n    <\/div>\n    <div class=\"uacf7-row\">\n        <div class=\"uacf7-col-4\">\n            <div class=\"input-wrap float-label\">\n                <span class=\"wpcf7-form-control-wrap\" data-name=\"email-to-reply\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email-to-reply\" \/><\/span>\n                <label for=\"submitted_by_email\">*Email address<\/label>\n            <\/div>\n        <\/div>\n            <div class=\"uacf7-col-4\">\n                <div class=\"input-wrap float-label\">\n                    <span class=\"wpcf7-form-control-wrap\" data-name=\"name_claim\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"\" value=\"\" type=\"text\" name=\"name_claim\" \/><\/span>\n                    <label for=\"submitted_by_name\">Name<\/label>\n                <\/div>\n            <\/div>\n            <div class=\"uacf7-col-4\">\n                <div class=\"input-wrap button\" style=\"text-align:center\">\n                    <input class=\"wpcf7-form-control wpcf7-submit has-spinner button\" type=\"submit\" value=\"Send claim\" \/>\n                <\/div>\n            <\/div>\n    <\/div><\/div>\n        <div class=\"input-half mtt-email\" style=\"display:none;\" aria-hidden=\"true\">\n            <input type=\"email\"\n                   name=\"mtt-honey-email\"\n                   value=\"\"\n                   autocomplete=\"off\"\n                   tabindex=\"-1\" \/>\n        <\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>HOUN\u00d6 Invoq oven warranty form Warranty claims for HOUN\u00d6 Visual Cooking or CombiSlim ovens, please download the form here. Fill it out and send it to our Technical Support Team.<\/p>\n","protected":false},"author":298,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"1111,26078,29203,22392,24589,27086","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-34863","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Warranty Claim form - Invoq ovens - HOUN\u00d6<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/houno.com\/en\/warranty-form\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Warranty Claim form - Invoq ovens\" \/>\n<meta property=\"og:description\" content=\"HOUN\u00d6 Invoq oven warranty form Warranty claims for HOUN\u00d6 Visual Cooking or CombiSlim ovens, please download the form here. 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